One of the best customer experiences in a long time

I recently bought some brand new running shoes as my last ones were dead – there was no tread left and it was starting to hurt when I went for a run. I had ended up investing $199 into some brand new Asics, which I wrote about here. At the time I had mentioned that I was getting blisters with these new shoes, but expected them to go away.

After 3 weeks, that wasn't the case and I was still experiencing some extremely painful blisters on my big toes. I was actually quite upset, as I had reached a point where I just wasn't enjoying the shoes at all, and going for a run wasn't something I looked forward to. I had even looked at my old ones and thought about just returning back to those for the moment. I also hated the fact that I had spent $200 on some duds. [...]  read more